What are Virtual Call Center Jobs?
Virtual call center jobs are call center jobs where you work from
home.
On this site, we differentiate between home-based telemarketing
jobs and virtual call center jobs on the basis of automation.
While some home-based telemarketing jobs are automated, many are not. Virtual call center jobs are fully automated.
You connect to your employer's system using your computer, Internet
connection and/or home phone. Once logged in, you make or receive
calls, update customer information, and record call results in
real-time.
There are a broad range of employment opportunities available to you
as a virtual call center agent, everything from answering services to
outbound sales and appointment setting, customer service, airline and
hotel reservations, tech support jobs and more.
We'll point you to resources on this site where you can research and
apply for virtual call center jobs. But first, there is something very important you must
understand.
There are two ways you can be "employed" as a virtual call center
agent, as an employee or as an independent contractor.
Next, learn more by reading, "Employee or Independent Contractor?".
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