Virtual Call
& Contact Center, ACD, Hosted Predictive Dialer, Software
as a Service (SAAS)
Are you an
existing call or contact center operator using traditional
onsite technology? Or are you an entrepreneur
interested in starting a virtual call or contact center? Would
you like to get started using a state-of-the-art
hosted solution with little or no upfront capital expenditure
while enabling the employment of work at home agents and/or agents distributed across multiple sites?
Features of the
hosted SAAS virtual call and contact center solution:
- Automatic Call
Distribution (ACD) of incoming contacts including
skills-based routing
- Hosted Predictive Dialing
- Centralized Campaign
Management
- Remote Monitoring of
Agents, including real-time coaching and instant messaging
capability
- Chat & Email Integration
- Seamless integration with
existing CRM products and services
There'll be no need to
maintain a staff of IT professionals with highly specialized
skill-sets because all of our software and servers are
constantly updated to deliver you the latest cutting-edge
technology with 24/7 support. And because this expense is
shared by hundreds of other companies, you get this all at a
fraction of the cost of doing it yourself.
Complete the
short form shown below to learn more about how you can
leverage state-of-the-art technology to reduce capital expenditures and operating costs,
while enabling the employment of home-based agents and/or agents distributed across multiple sites.
The information
provided is free and of course there's no obligation.
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