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Virtual Call Centers > NCO Group
NCO GROUP, INC.
Virtual Call Center Company Employer
Profile
About
NCO Group,
Inc. was founded in 1926 and is headquartered in Horsham,
Pennsylvania. The company is a leading global provider of
outsourced accounts receivable and customer relationship
management services to a diverse global clientele. In
addition to employing home-based agents, the company
operates 140 offices worldwide and has over 22,000
employees.
Work
At Home Jobs
NCO employs
work at home customer service agents in select locations.
Primary responsibilities include answering incoming calls
from clients and/or customers, providing prompt resolution
to customer inquiries, and updating records in required
systems. Work at home agents are regular W-2
wage earning employees.
Requirements
- A Home Computer with
Microsoft Windows operating system.
- A separate home phone
line.
- High-speed Internet
connection with download speed of 1.5Mbps or faster (DSL
or Cable).
- High School Diploma or
General Education Degree (GED) certificate.
- Previous customer
service and/or call center experience preferred.
- Bi-lingual (Spanish) a
plus.
- Proficient personal
computer skills, including Microsoft Office.
- Excellent
interpersonal, written and oral communication skills.
- Ability to work in a
team fostered environment.
- Ability to prioritize
and organize work in a multi-tasked environment.
- Ability to adapt to a
flexible schedule.
Benefits
- Work at home.
- Competitive salary.
- Comprehensive benefits
package, including paid time off and a 401 (k) plan.
Compensation
Competitive salary -
Undisclosed.
How to
Apply
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