CDS GLOBAL

Virtual Call Center Company Employer Profile

About

CDS Global was founded in 1972 and is headquartered in Des Moines, Iowa. The company specializes in providing outsourced magazine fulfillment services and customer relationship management solutions to publishers and direct marketing companies worldwide.

Work At Home Jobs

In addition to its office based workforce, CDS employs agents working out of their homes as customer service representatives, answering inbound phone calls from magazine and product subscribers. Work at home agents are regular W-2 wage earning employees.

Requirements

Candidates must live within 60 miles of a CDS Global office location.
Must be able to attend 4-week training program at the CDS Global office location.
Must have current Internet service provider with on-line high-speed Internet package. The minimum download speed required is 512 kbps. Candidates must provide proof of connection speed from Internet provider (such as a copy of invoice and/or letter from service provider) at the time of application.
Must have a featureless land line phone for CDS equipment.
Must provide clean, ergonomic and noise-free environment in the home, during working hours.
Proficient verbal and written English communication skills.
Basic PC knowledge and skills.
Must be able to type 20+ wpm (typing test will be given at the time of application).
Customer Service background or experience working with people preferred.
Post Offer/Pre-employment Health Screening & Background Check Required.
A set schedule will be determined based on business needs and individual's availability.

Benefits

Work From Home - Full time telecommute.
Paid Training.

Compensation

$10.75/hour to start.

How to Apply

Click here to view current Customer Service job openings at CDS. When searching for work at home positions, look for "In-Home Customer Service Representative" in the job title.

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