Alpine Access Virtual Call Center Company Profile

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ALPINE ACCESS

Virtual Call Center Company Employer Profile

About

Alpine Access was founded in 1998 and provides outsourced call and contact center services to client companies across many different industries. The company is a pioneer among virtual call center operators, and has recruited, hired, trained and managed all of its agents virtually since inception.

Work At Home Jobs

Work at home agents are assigned to handle calls for a single client for which they have received training. The company handles both inbound customer service and outbound calling campaigns. Agents working from home are treated as regular W-2 wage earning employees.

Requirements

  • Motivation and the desire to handle a challenging and rewarding career opportunity.
  • Professional, pleasant phone presence.
  • Quiet and professional environment during work periods.
  • A reliable personal computer which meets the following system requirements: Windows 2000, XP (Home, Professional, Media Edition) or Vista (all versions), Pentium II 300 MHz or faster processor 600MB free hard drive space, 256 MB RAM, Internet Explorer 6.xSP1 or later, antivirus software with current and updated virus definitions, and installed anti-spyware software. No applicant will be considered for employment who does not currently meet all of these requirements.
  • A subscription to a reliable high-speed ISP service which has bi-directional speeds of 128K or more and which is neither a wireless nor satellite connection. A wireless connection within the confines of your home is acceptable as long as your DSL or cable connection is "hard-wired".
  • The ability to be on the Internet and on the phone at the same time without the use of a cell phone or IP phone. The telephone must be a corded traditional telephone. No cordless, cellular/wireless, or VoIP (e.g., Vonage, AT&T, CallVantage). Call waiting must be disabled before each work shift.
  • A corded headset with a noise-canceling microphone. The headset must be corded and plug into a corded telephone to allow you to work hands-free.
  • Once you have been offered a position with the company, you will be required to pay for and pass a background check. The cost of the background check is a flat $35.00 fee payable by credit card or debit card through a secure, Web-based system. The position offered may also require a drug test.

Benefits

  • Paid training.
  • Full benefits (medical, dental, vision, matching 401(k)) for full-time employees.
  • Discounted voluntary benefits and matching 401(k) for part-time employees.
  • Ability to receive promotions within the organization while still working from home.
  • Flexible Schedules.

Compensation

Starting pay is $9 an hour.

How to Apply

Click here to visit the company website and begin the work at home agent application process.









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