August 13, 2008

Virtual Call and Contact Center Operator Arise to Employ 4000 More Home Based Agents by Year-End

Arise Virtual Solutions, leader in the home-based virtual contact center industry, announced today it is seeking to hire 4,000 new independent customer interaction professionals across the country between now and the end of 2008. The demand for new agents is based upon Arise’s rapidly expanding client roster of premium brands, which includes Home Depot, Carnival Cruise Lines, AAA and Verizon.

Arise screens and certifies thousands of independent professionals that invest in their own training and equipment to answer calls, e-mail and provide interactive chat services from their home offices. Operating as individual small businesses, or Virtual Services Corporations (VSCs), Arise agents choose specifically when and with which Arise clients they would like to work. The company’s mission is to match the capabilities of the professionals with the goals of its clients and the needs of their customers – inspiring trust and creating results for those it connects.

“Our success and increased demand for Arise Professionals is a testament to the quality of people and exceptional service we strive to provide to our clients,” stated Mary Bartlett, Vice President of VSC Relations and Communication at Arise. “With pressures to reduce carbon footprints, budgets being cut and layoffs occurring in the traditional call center industry,
‘homeshoring’ is actually growing because companies recognize the value and convenience of the Arise model,” she continued.

Arise seeks talent from a variety of groups that may benefit from a flexible, independent home-based work model, including stay-at-home moms, military spouses, retirees, college students and the disabled, among others. The company also is actively looking for Spanish bilingual agents and those with an interest in consumer electronics sales. VSCs can service Arise clients on either a PC or a MAC. “We have a variety of immediate client needs, and are ramping up for our retail clients’ holiday rush as well,” added Bartlett.

One Arise Certified Professional, an Arizona-based stay-at-home mom, commented, “The flexibility of working from home and around my family’s schedule is unbeatable, not to mention the savings on gas.”

Arise currently services multiple Fortune 500 companies with recognizable name brands. In its eleventh year as the leading virtual services provider, Arise focuses on delivering better business solutions to organizations that can most benefit from engaging an outsourced home-agent program. The company specializes in providing multi-channel customer support to clients in the retail, financial services, travel/hospitality, utilities and health care sectors. This includes basic and complex levels of tech support, roadside assistance, providing insurance quotes, consumer goods sales, and travel reservations, among others.

Visit the Arise Virtual Call Center Company Employer Profile for more information, including how to apply.