January 18, 2008

Promero reports record 4th Q with Contact Center Anywhere Hosted Services Enrollments

Promero today announced that it ended the 2007 year on a significant upswing in client signings by adding 18 clients to its hosted call center software services roster. Businesses will use Oracle’s Contact Center Anywhere and range in a wide variety of business verticals. 

A few notables becoming Promero clients were Sound Telecom, an outsource call center in Washington; Impulse Communications, a web based marketing company in Rhode Island; Pharma Futures, a health insurance company in Colorado; Home Improvement King, a home improvement resource in California; ECCO, a telemarketing firm in Dominican Republic specializing in sales for Dish Network; Jade Rock Enterprises, a business finance company in Nevada and Small Cap Relations, a security broker relations contact center in Arizona.

“We [Promero] are very encouraged with 2007’s activity for the Contact Center Software hosted services,’ stated Gregg Troyanowski, president of Promero. ‘As more and more companies review enhanced software solutions, Oracle products are selected as the definitive choice for hosted as well as on premise solutions. In my opinion, Contact Center Anywhere is head and shoulders above the rest in terms of features and total cost of ownership.” 

Oracle Contact Center Anywhere call center software is a IP based multi-channel communication software featuring enhanced features such as predictive dialing, call recording, IVR, ACD, call routing, SIP capability and more than 100 enhanced features that are native to the software platform. It is available in an on premise and hosted version.

Founded in 2001, Promero is a leading application service provider and authorized reseller of Oracle Contact Center Anywhere, ProStar CRM and lead management software. Promero is a Worldwide Oracle Certified Partner. Promero headquarters is located in Pompano, Florida. Telephone: 954-935-8800. Toll free 888-204-0822. Email: sales@promero.com. For more information about the latest communication software, please visit www.promero.com.