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January
14, 2008
Alpine Access to Hire
More Than 100 Agents in Tennessee
In another
affirmation of the growing success of the home agent model
in the contact center business, provider of
home-agent-based contact center services Alpine Access
announced today that the company is expanding its business
into the state of Tennessee. The company is now hiring
home-based agents in the Memphis and Nashville
metropolitan areas in order to meet increasing demand from
new and existing customers.
Alpine Access’ continued geographic expansion allows the
company to match each agent to the right client program.
Recruiting from a large and diverse pool of applicants
also ensures that employees are more mature and better
qualified than agents in traditional brick-and-mortar call
centers. This results in higher average order size,
greater revenue per call and increased customer
satisfaction for customers like Office Depot, J.Crew,
ExpressJet and the Internal Revenue Service.
“We are excited that so many companies are recognizing
the quality and value that Alpine Access’ home-based
contact center model provides and are pleased to expand
our hiring efforts into even more states,” said
Christopher M. Carrington, CEO of Alpine Access. “With
its growing population, dispersed workforce and rich
American heritage, we look forward to increasing our agent
pool with Tennessee applicants.”
Ideal candidates are self-starters desiring home-based
employment. Alpine Access agents have strong educational
backgrounds, a work history that includes previous
customer service related responsibilities and good online
computer skills. To learn more about specific employment
requirements or to apply for a home-based agent position
see our
Alpine Access Virtual Call Center Company Employer Profile.
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