Bilingual Customer Service Representative - Telecommute

Job # 08082301

Posting Date: 08/23/08

Job Description

Cricket Debt Counseling is currently seeking full time bilingual (English-Spanish) employees to provide debt counseling and verification services by phone, from your home. Cricket Debt Counseling is a federally approved non-profit Budget & Credit Counseling Agency (BCCA). We provide the counseling that is now required by law before an individual may file for bankruptcy. While the majority of our counseling is completed online, there is a phone component where clients call to verify their identity, review their budgets, and have their completion certificates issued.

Responsibilities

Ensures clients have completed required pre-bankruptcy education course.
Responds to incoming telephone calls from clients.
Provides pre-bankruptcy financial counseling.
Maintains current NACCC Financial Health Counselor certification.
Performs other duties as assigned

Requirements

Fluent in English and Spanish.
Prior debt counseling, financial and/or customer service experience preferred.
Employment is contingent upon obtaining valid NACCC certification. Certification costs paid by Cricket Debt.
Must possess exceptional communications skills.
Demonstrated computer proficiency including web, email, instant messaging, and document and spreadsheet software.

Benefits

Full Time Telecommute - Work from home.
Training will be provided.

Compensation

Undisclosed.

How To Apply

Click here to apply online.

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