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Customer
Service Work From Home (Call Center Telecommute)
Job #
08060801
Posting
Date: 06/08/08
Job
Description
Customer Service Work From
Home (Call Center Telecommute)
Westat is currently hiring
home-based customer service agents to conduct research
survey interviews by phone. Westat home-based
professionals not only save time and money on commuting,
but they also have the opportunity to work in a
comfortable setting while earning money and professional
skills. Headquartered in Rockville, MD, near Washington,
DC, Westat is an employee-owned social science survey
research corporation. We conduct nationwide surveys on
subjects that include education, health, transportation
and environmental issues. Since 1961, we have provided
research and related services to agencies of the U.S.
Government and to a broad range of institutional and
business clients.
Benefits
- Flexible work
schedules- choose from a selection of days and times
- Great work environment
(your own home!)
- Paid training
- Bonus programs
- Absolutely no sales or
setting appointments for sales calls (no telemarketing)
- No commute
- No expensive work
wardrobe
- No traffic jams
Requirements
- Ability to establish
rapport, follow a script as a conversation, and complete
survey
- Quiet home work
environment during scheduled work and training hours
- A reliable personal
computer
- A subscription to a
dependable, high speed Internet Service Provider
- Ability to be on the
Internet (Cable or DSL) and on a landline telephone at
the same time
- A corded telephone
with a hands-free, corded headset (no cordless phones or
cell phones)
- Strong interpersonal
skills
- A professional and
articulate phone voice
- Moderate computer
skills
- Required to pass a
personal background check
- Ability to work a
minimum of 15 hours of work a week preferably evening
and/or weekend hours.
Compensation
$8.25/hr (more for
Spanish/English speaking bilingual agents and for working
weekend hours)
How to
Apply
To apply visit our website:
www.westat.com/athome
No Phone Calls, please.
WESTAT
EOE
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